|
Course |
Hours |
Course Aims |
Group |
|
First Aid - New for 2010 |
18 Hours (3 days) |
Achieve a recognised HSE approved First Aid at Work certificate to meet your Health and Safety requirements
Additional specialist one day work related first aid supplied on request prices on application |
Minimum group fee applies for up to
6 students
Additional student fee applies |
|
First Aid at Work Re
Qualification |
12
Hours (2 days) |
Renew an existing First Aid at Work Certificate
Production of a valid
First Aid at Work Certificate required |
Minimum group fee applies for
up to 6 students |
|
Emergency First Aid at Work (EFAW)
Certificate |
6
Hours (1 day) |
Achieve an EFAW
Certificate to meet HSE requirements |
Maximum of 12 students |
| Managing Challenging Behaviour |
6 Hours ( 1 Day) |
Raise awareness of the risks in the workplace and provide skills to divert agression and recognise escalation |
Maximum of 15 students |
| Certificate in Health & Safety |
6 Hours ( 1 Day ) |
Covers: legislation, accident reporting, hazard recognition; introduction to Risk Assessment, COSHH, Moving and Handling, and Basic Fire Safety
Meets your duty of care – and meets your budget |
Maximum of 15 students |
| Certifiate in Food Safety |
6 Hours ( 1 Day ) |
Food Standards Agency resourced; covering basic priinciples in food hygeine; including cooking and food storage temperatures, cleaning and cross contamination. A must for all food handlers |
Maximum of 15 students |
| Staff Evaluation |
3 Hours |
Assessing staff performance and their training and developmental needs |
Maximum of 15 students |
| Project Management |
6 Hours ( 1 Day ) |
Taking charge and leading, developing an idea into a workable solution, motivation and team management |
Maximum of 15 students |
| Interview Skills |
4 Hours |
Skills necessary to assess potential employees and screen candidates within the context of employment legislation and access for all |
Maximum of 15 students |
| Train the Trainer |
24 Hours ( 4 Days ) |
A budget concious course covering a wide range of skills necessary to run in house training courses and preparation for higher training. Includes icebreakers lesson planning, learning styles, teaching methods and means of assessment |
Minimum group fee applies for up to 6 students
Additional students priced extra |
| Statutory Fire Training |
2 Hours |
Raise awareness of cause of fire, fire prevention, means of escape and risk awareness
Meets your statutory obligations |
Maximum of 15 students |
| Fire Warden |
5 Hours |
In addition to Statutory fire training; usage of fire extinguishers, recognising fire hazards and promoting Fire Safety in the workplace
Fire kills and destroys businesses
|
|
|
Disability Awareness
Disability Awareness
*See below
Don't fall foul of the Law! |
3 Hours |
Covers common problems faced by disabled persons in the workplace and gives your staff tools and knowledge to support disabled people and help meet your obligations under
The Equality Act |
Maximum of 15 students |
|
Management of Chronic
Conditions and Emergency Aid |
4
Hours |
Awareness of common chronic
conditions and emergency management of asthma, angina, heart
attack, diabetes, epilepsy and sickle cell |
Maximum of 15 students |
| Introduction to Communication Skills |
3 Hours |
Introduction to communication skills developing verbal skills including paralanguage, active listening and counseling skills. recognising non verbal communications, including body language and presentation |
Maximum of 15 Students |
|
Communications Workshop |
6 Hours |
Covers in greater depth communication skills including: verbal skills in paralanguage, curtural awareness; active listening Non verbal communications, including body language and presentation |
Maximum of 15 students |
|
Equality and Diversity
*See below
Don't fall foul of the Law! |
4 Hours |
Covers legislation and Protected Characteristics. diversity, prejudice, cultural awareness, stereotypes, harassment and 3 rd party discrimination to meet your statutory obligations and your duties under
The Equality Act |
Maximum of 15 students |
|
Manual Handling Back Safety
Awareness |
4 Hours |
Covering back safety awareness; the risks of manual handling, training & practical assessment
Save money in sickness & insurance claims |
Maximum 12 students |
|
Customer Awareness |
3
Hours |
Introduction
to internal and external customers. Customer relationships and
problem solving.
Communications and the angry
customer |
Maximum of 15 students |
| Customer Focussed Working |
6 Hours |
A more in depth look at the needs of the customer, equipping your staff to commit totally to the customer protecting your business |
Maximum of 15 students |
AED Automated External Defibrillator |
4 Hours
|
Revise resuscitation and the recovery
position and learn how to use a common model of AED designed
for use by the public |
Maximum of 12 students
|
|
AED
Requalification |
3 Hours
|
Annual
Requalification in the use of AED model defibrillators and
review CPR and Recovery Position |
Maximum of 12 students |
